At RENVIK, we take great care in ensuring that every product is crafted with quality and delivered with care.

1. No Refunds or Returns (Currently)

  • At this stage, we do not accept any returns, exchanges, or refunds once an order has been placed and delivered.
  • We encourage customers to carefully review sizes, product details, and descriptions before placing an order.

2. Damaged or Defective Products

  • In the rare case you receive a product that is damaged during delivery or has a manufacturing defect, please contact us within 48 hours of receiving your order at support@renvikstore.com with images of the product.
  • Our team will review your request and assist you. Depending on the case, we may offer a replacement.

3. Order Cancellations

  • Orders cannot be cancelled once confirmed and processed.

4. Updates

We may revise this policy in the future to include returns or refunds. Any updates will be posted on this page.